5 - 7 Years
Manage the entire team and achieve the target
Responsible for delivering an unparalleled customer experience and set leading examples of customer centric approach, practices and processes target
Preparing and updating Documents and MIS
Managing SLAs. Provide insights for better leverage and setting up systems and controls for efficient management
100% ownership of resolving customer escalations at the highest level.
Participate in customer meetings at site, coordination, trainings & meetings on customer experience feedback and strategic initiatives.
Ensuring day to day process controls with partners and regional team to ensure timely resolution of all customer queries.
Managing Escalation Management Process.
|Salary||7 Lac To 11 Lac P.A.|
|Work Experience||5 - 7 Years|
|Qualification||Other Master Degree|
Dzire Hr Service
|About Company||DZIRE HR SERVICE. is a well established and reputed Executive Search and Recruitment Consultant and manpower. 1.Headhunting for Top/Middle Level and for Industry Specific Recruitments 2.Fulfilling the most Critical and Hard to Source Positions of the Organizations. 3. Mass Recruitment for sectors like Information Technology, Telecom, Insurance etc Top Management Hiring|
|Contact Person||Laxman singh|
|Address||224, 2nd floor Radha palace, Gurudwara road, Gurgaon-122001|